We are here to help, contact us anytime.
Email: CS@CHRITIFFgallery.com
Whatsapp: +852-7071-6386
(Please refer to our online assistance work hours Monday to Sunday 9am to 9pm HKT)

Cancellation / change of order

Orders cannot be cancelled/changed 24 hours after they have been placed. If you would like to make amendments to your order, please reach out to us at cs@chritiffgallery.com.

 

What payment methods do you accept?

We proudly accept major credit cards, including Visa, Mastercard, and American Express. Additionally, we provide seamless checkout options through Apple Pay, and Google Pay. For added flexibility, customers in the United States, Great Britain, Germany, France, Italy, Spain, Switzerland and most EU countries, can take advantage of our Klarna instalment payment method.

 

What currency will I place my order in?

To elevate your shopping experience, we're excited to announce that we now offer the flexibility of accepting payments in multiple currencies. Our platform dynamically adjusts the currency during checkout based on the country you input, ensuring a hassle-free shopping experience. Seamlessly accommodates transactions in the following currencies: USD, GBP, EUR, AUD, AED, SGD, CAD, MXN, HKD, CHF and JPY.

 

Defective products:

If you have received a defective product, please reach out to us at cs@chritiffgallery.com with photos of your product, and we will rectify the issue.